Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

While large fleets lead the shift from EDI to API, small carriers can leverage TMS partners to gain visibility and remain ...

Aurora Mobile’s EngageLab showcases how to build stronger customer relationships with AI agents and omnichannel, solving ...

YTL and Shush partner to deploy Network Authentication APIs in Malaysia, enabling secure identity verification and ...

For me, texting always felt purely functional. I used it to send quick replies, confirm plans, or share links. Messaging apps ...

OpenAI has expanded the capabilities of its agent-building toolkit, as agentic AI continues to grow in popularity.

Global technology intelligence firm ABI Research has named Nokia and Ericsson as Leaders in its Network API Platforms for Internal Exposure competitive ranking, reflecting their strength in enabling ...

Marketing automation is no longer a niche capability, but a global priority. Industry forecasts project the global marketing ...

AgentDynamics, an AI-native Business Development Center (BDC) platform for automotive dealerships, today announces a two-way API integration with Cox Automotive's VinSolutions, the leading provider of ...

India's 1.4 Billion Consumers Are Being Reached in Real Time, and the Businesses That Understand This Are Growing Faster Than Ever ...

Explore the leading email marketing platforms of 2026 that empower enterprises with AI-driven personalization and omnichannel capabilities, ensuring enhanced customer engagement and ROI.

Compare the top 5 customer identity and access management (CIAM) platforms in 2026 to find the right fit for your product's ...