As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

How Xerox got its engineers to use a knowledge management system Your email has been sent Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives ...

The new IAEA publication Knowledge Management and its Implementation in Nuclear Organizations provides concrete guidance on how to strengthen the nuclear knowledge management process in Member States.

The Chairperson of the African Union Commission visited the Knowledge Management (KM) Unit within the Directorate of Information and Communication (ICD) on 27th March, during which he underscored the ...