I recently led a webinar on the laws of thermodynamics, which got me thinking: A business is very much a closed system, such as a universe. Therefore, if entropy is always increasing in a closed ...

Imagine you’re standing in front of a closed door. Behind it is a teenager’s bedroom, and your task is to rate how messy it is on a scale of 1 to 10. But here’s the twist: you can’t open the door – ...